3 Ways to Build Credibility with Straight Talk

Do you find yourself bending the truth a little, perhaps to make a difficult message hurt less? Although your intentions may be good, sugarcoating situations can cross over the line into dishonesty. Integrity is at the heart of building credibility, which can be accomplished through straight talk. Here’s how.

Acknowledge the truth

If you find your team’s sales are down, don’t be afraid to own up to …Read More

Business Grammar Hints and Helps: “If I Was You…”

How many times have you heard, “If I was you…” as a prelude to receiving advice? If the quality of the grammar is any indication of the quality of the advice – beware! Give some good advice of your own, using the subjunctive mood correctly.

“Subjunctive-mood sentences state conditions that are contrary to fact, or highly unlikely to happen. They can also express strong wishes, demands …Read More


You Don’t Say! 3 Things to Avoid in Emails

Our daily communication is wrapped in the written word, and emails are probably a part of your everyday professional culture. But don’t just click “send” – take a moment and be aware of the implication of your content. There are some things you should avoid in emails.

Yeah, right! (Or, be wary of sarcasm and humor)

Humor is extremely difficult to translate into the written word, …Read More


Excellence in Writing – Why It Matters

Writing may not be your forté, perhaps you even dread putting your work into written form. However, excellence in writing is critical to your success – regardless of your field. Here’s why it matters.


Excellence in writing avoids confusion

Outside a Moscow hotel, there is a sign that reads, “You are welcome to visit the cemetery where famous Russian and Soviet composers, artists and writers are buried …Read More

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Am I the Only One Who Can Hear This??

So I can’t stand these phrases or words that have kind of worked their way into our everyday speech, because at the end of the day, we all just want to communicate clearly? I remember specifically the first time whenever I heard each one of these annoying little speech crutches.

Can you count the number of issues I have with those two opening sentences? Let me …Read More

6 Business Writing Skills to Take You from Good to Great

Face-to-face and phone communication is fading from our everyday communications and has swiftly been replaced by writing. We work and live online and communicate via writing – Facebook and other social media, performance reviews and sales proposals, reports and recommendations – and modern communication is conducted in great part via the written word. It stands to reason that great business writings skills will give you …Read More

5 Ways to Increase Your Likeability Factor as a Leader


Even though as a leader your goals may not specifically be to increase your own personal likeability, there is a correlation between how much an individual is liked and how successful they are. Most significantly, your likeability increases your ability to influence and connect with others. Here are some avenues to increase your own personal likeability factor.


Put others at ease. If someone mispronounces a …Read More

3 Stupid Things an Effective Leader Should Never Say

As part of your effective leadership skills practice, be mindful of what not to say. These phrases are to be avoided at all costs — and here’s why.


“Don’t take this personally.” How else could someone possibly take that comment, delivered before a critique of her own work? If the work of a particular department needs addressing, then address the department (not one individual), and …Read More