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Leadership Communication Essentials Workshop

September 12 @ 8:30 am - 5:00 pm

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Whether listening to the needs of team members, resolving a problem with a supplier, or presenting a solution to a client or prospect, leaders need command of their communications. In this 8-hour public workshop, you will learn and practice skills to help you to communicate with confidence, courage, and a calm presence.

Leadership Communication Essentials draws from topics found in two of our most popular offerings (Presentations That Work® and Communicate with Confidence®). You’ll learn and practice communication skills which you can immediately apply on the job.

  • Communicate with Confidence: Improve your listening skills and learn how to resolve conflict by studying its causes, the Do’s and Don’ts of conflict, and how to deal with difficult personalities.
  • Presentations That Work and Creating Executive Presence: Improve your presentation skills through hands-on exercises and learn how to think on your feet using Booher’s own SEER format.

KEY OBJECTIVES

  • Identify habits and attitudes that affect listening capacity.
  • Gather information through probing questions.
  • Verify assumptions when listening.
  • Phrase conflict statements directly but positively to focus discussion on the issues.
  • Deal with difficult people with practical, proven techniques.
  • Understand executive presence and how presence affects reception of your message.
  • Receive valuable feedback on in-class presentations.
  • Practice thinking on your feet to respond to questions clearly, concisely, and credibly.
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Details

Date:
September 12
Time:
8:30 am - 5:00 pm
Event Category:

Organizer

Booher Consultants
Phone:
1.817.318.6000

Venue

Dallas Baptist University — Plano Campus
2805 Dallas Pkwy Suite 450, Plano, TX 75093 United States
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Website:
http://www.dbu.edu/north