Making Meeting Minutes Matter
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Course Description
Tired of reading meeting minutes that confuse rather than clarify? Exasperated about meeting minutes that give a blow-by-blow synopsis of what was said, but not what was decided and who should do what before the next meeting? This four-hour session will present techniques to capture salient points in a discussion; to condense those points into concise, complete conclusions and decisions on the issues; and to capture accompanying action items. Participants will practice these techniques during two simulated meetings.
Key Objectives
- Understanding your role in the six meeting processes
- Creating a tell-all agenda as a framework to capture notes
- Using the MADE Format® to draft your meeting minutes
- Selecting salient points leading to conclusions and decisions
- Asking probing questions to clarify issues, conclusions, actions
- Being sensitive to special reactions and semantics in wording
- Creating an eye-appealing layout for easy review
Who Should Attend
Anyone who records meeting minutes
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Materials/Texts
Participants will receive a manual containing key principles and exercises to practice each concept. They will also receive a copy of E-Writing: 21st-Century Tools for Effective Communication by Dianna Booher (Simon & Schuster/Pocket Books), along with job-aid cards.
Class Size
15-20 participants
