Course Description

This 4-, 8-, or 16-hour meetings skills training course provides an opportunity for participants to recover time often wasted in nonproductive meetings. Participants will identify the roles of a facilitator/leader, understand group dynamics, determine efficient methods of information exchange, practice techniques for expressing and evaluating ideas in a group setting, and learn techniques for coping with difficult meeting participants.

Key Objectives

  • Eliminate common timewasters in meetings
  • Identify and practice eight roles as a meeting leader
  • Prepare an efficient agenda to keep meeting discussions focused
  • Facilitate seven group processes for improved interaction
  • Control group dynamics with difficult meeting “personalities”
  • Present ideas persuasively as a meeting participant
  • Identify 10 techniques for efficient exchange of information—without a meeting

Additional Information

Participants will receive the book Communicate With Confidence: How to Say It Right the First Time and Every Time (published by McGraw-Hill). Along with job-aid cards, participants will also receive a workbook containing key principles and exercises to practice each concept.

Comm wConfidence Rev Ed Front Cover (2)

Anyone who frequently leads or participates in meetings


Call Booher Consultants at 817-318-6000 or email

to discuss bringing this communication skills training course to your organization.

We teach people how to communicate
when those skills don’t come naturally!

Ask Us About Our Training Solutions for Your Team